"Critical junctures are often driven by crises, conflicts, failures and scandals, which disrupt social, political or economic power relations, creating an appetite for new ideas and opening the door to previously unimagined reforms. Understanding and responding to the windows of opportunity or threat created by critical junctures is a crucial part of being a changemaker.
Changemakers need to adapt to this inherent unknowability of the future by building in chances to learn, listen, reflect and adapt their actions. It’s right to plan but as you implement you need to not only be aware of what’s changing around you, but also what you are finding out about the system you are engaging with as you take action."